Frequently Asked Questions

Products

How big will my logo be when printed?
  • Pocket Prints 3"
  • Full chest prints 9"
  • Drinkware 3"
  • Stickers 3" X 3"
How do I find what size I need?

Ordering

Can I cancel/make changes to the order I just placed?

Please contact us within 24 hours to make any changes to your order.

What is the minimum quantity that can be ordered?

Our main focus is customer satisfaction while providing the best quality products, whether it's one item or hundreds.

Discount Codes

Can I use multiple discount codes on my purchase?

We only allow one discount code to be applied per order.

What is the minimum quantity that can be ordered?

We will honor valid and active discount codes up to 24 hours after the order has been placed.

Shipping, Returns & Exchanges

When will my order ship?

Production time are 5-7 business days. Shipping is an additional 2-5 business days.

How much does shipping cost?

SunFrog offers FREE shipping on all orders

Can I get a refund after purchasing your product?

Our main focus is to deliver high quality products while creating customer satisfaction. If you aren't in love with your item(s), please fill contact us.

I received damaged or missing item(s), what now?

If you feel that you have received a damaged item or missing an item, please fill out our customer care form. Our customer service team will do everything possible to assist you with finding a solution.