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SunFrog

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Customer Care

Returns & Exchanges

We want you to love your custom print. If something isn't quite right, we're here to help make it right.

30-Day Window

Report within 30 days

Free Replacements

For all damaged items

Fast Resolution

Responds in 24-48h

Our Guarantee

Because every item is custom printed specifically for you when you order, we cannot restock or resell returned items. We create your product on-demand, which reduces waste and ensures you get a fresh, high-quality print.

"However, if your order arrives damaged, defective, or misprinted, we easily offer a free replacement or a full refund."

Damaged Items

If your item arrives with a printing defect, damage from shipping, or is the wrong item altogether, please reach out to our team within 30 days.

1

Order Number

Locate your order ID in your email.

2

Clear Photos

Snap a few photos of the defect or damage.

3

Contact Us

Reach out to choose refund or replacement.